Privacy Policy

Peoplane Technologies Private Limited ("Peoplane") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you engage with our applications and services. By using our services, you consent to the collection, processing, and use of your information as outlined in this Privacy Policy.

1. Information We Collect

We collect the following types of information to provide, improve, and secure our services:

• Personal Information: When you register for an account on the Peoplane App, we collect specific personal details, including your full name, date of birth, profile photo, email address, home country, targeted destination countries, native location (via the Google Places API or your device's GPS), and current location (via your device's GPS). This information is required to create your account and provide tailored services.
• Login Information: To authenticate your access, we collect your phone number and use thirdparty service providers to validate your number and deliver a onetime password (OTP). The phone number is stored securely and used solely for authentication purposes.
• Usage Data: We track your interactions with our app, not only but also such as profiles viewed, events or webinars participated in, chat history, and tools accessed, to enhance your experience and offer relevant content. This data helps us optimize features and recommend personalized content.
• Location Data: We gather precise location data to provide localized content, including nearby aspirants, relevant consultancies, events, and webinars. Location data is only collected while the app is in use and in accordance with your device permissions.
• Payment Information: For inapp purchases, such as Peoplane Premium subscriptions, payments are processed through platformspecific services (Google Play Store for Android, Apple App Store for iOS). We do not collect, process, or store any payment card information. All payment transactions are managed securely by these thirdparty platforms.
• Third-Party Data: We may collect information from thirdparty services, such as the Google Places API, to enhance your experience by providing personalized, locationbased content and services.

2. How We Use Your Information

We use the information collected for the following purposes:

• To Provide and Improve Our Services: Personalize your experience, connect you with other users or consultancies, show relevant content such as events and webinars, and provide access to various tools.
• To Communicate With You: Send you updates, newsletters, promotional materials, and information related to our services.
• To Process Payments: Manage your subscription and handle transactions for Peoplane Premium through the Google Play Store or Apple App Store
• To Enhance Security: Protect against fraud, unauthorized use, and enhance security for all users.
• To Share with Consultancies: Your data may be shared with consultancies to connect you with relevant study abroad or migration services. This may include your full name, contact information, and other profile details relevant to facilitating these services.
• For Legal Compliance: Comply with applicable laws, regulations, and legal processes.

3. Legal Basis for Processing (For Users in the EU/EEA)

For users in the EU/EEA, our legal basis for processing your personal data includes:

• Consent: We rely on your consent for specific processing activities, such as sending marketing communications.
• Contractual Necessity: Processing necessary to perform our contract with you, such as providing services and managing your account
• Legitimate Interests: We may process your data for purposes like improving services, provided these interests are not overridden by your privacy rights.
• Legal Obligations: Processing required to comply with legal obligations.

4. Sharing of Your Information

We may share your personal information with:

• Other Users: Certain details you provide while creating your profile, such as your location, interests, purposes, and other relevant information, may be visible to other users on the platform to facilitate connections and engagement
• Consultancies and Business Partners: We share your personal details, such as name and contact information, with relevant consultancies or migration services to help you connect with the services you need.
• Third-Party Service Providers: We work with service providers for purposes such as OTP validation, data analytics, and marketing support
• Legal Authorities:We may share your data with legal authorities if required by law or to protect our legal rights and interests

5. International Data Transfers

If we transfer your personal information to other countries, including outside the EU/EEA, we ensure that adequate safeguards are in place, such as Standard Contractual Clauses or other legal mechanisms, to protect your data as required by applicable data protection laws.

6. User Rights and Choices

You have the following rights concerning your personal data:

• Access and Update Information: Access, update, or correct your personal information through your account settings.
• Delete Your Account: Request the deletion of your account and personal data by contacting us at hello@peoplane.com.
• Opt-Out of Marketing Communications: Optout of receiving promotional emails and messages by following the unsubscribe instructions provided in these communications.
• Restrict Data Processing: Request restrictions on specific data processing activities by contacting us.
• Data Portability:Request a copy of your personal data in a structured, machinereadable format.

7. Data Retention

We retain your personal information only as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. Upon your request, we will delete your data unless we are legally required to retain it.

8. Data Security

We use appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. While no method of transmission over the Internet or electronic storage is 100% secure, we strive to use commercially acceptable means to protect your data.

9. Cookies and Tracking Technologies

Peoplane App and Web App may use cookies or similar technologies to enhance your experience and analyze usage. Cookies can be managed through your device or browser settings. We use both session cookies (which expire when you close your browser) and persistent cookies (which remain on your device until they expire or are deleted).

10. Third-Party Links

Our services may contain links to thirdparty websites or services. We are not responsible for the privacy practices or content of these third parties. We encourage you to review their privacy policies.

11. Data Breach Notification

In the event of a data breach, we will notify affected users and relevant authorities as required by applicable law. We will provide details on what occurred and the steps taken to mitigate the breach.

12. Children's Privacy

Our services are not intended for children under the age of 17. We do not knowingly collect personal information from children under 17. If we become aware that a child under 17 has provided us with personal information, we will take steps to delete such information. If you believe we have collected such data, please contact us immediately at hello@peoplane.com.

13. Changes to This Privacy Policy

We may update this Privacy Policy periodically. We will notify you of any changes by posting the updated Privacy Policy on this page and updating the "Effective Date," which is January 10, 2024. Your continued use of our services after any changes indicates your acceptance of the updated Privacy Policy

14. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Peoplane Technologies Private Limited
Address: DownTown, Kottakkal, Malappuram, Kerala, India, 676503
Email: hello@peoplane.com